Terms & Conditions

Payment Policy:

  • Reservations should be made as early as possible to book your selected trip, confirmation is subject to availability. Once we confirm the availability for your selected trip, a deposit of 50 % should be received by Credit Card, Wire Transfer or Western Union to secure the space
  • The remaining amount (50% of the total amount due) should be paid 30 days prior to the trip date otherwise space will be released
  • For trips booked less than 30 days prior to the trip date, full payment should be received to secure the space
  • During the Christmas and New Year holidays, full payment should be received to secure the space

Cancellation Policy:

  • Cancellation must be notified in written format (by email)
  • In case of cancellation within 45 days prior to arrival date, the guest will be charged 30% from the package rate.
  • In case of cancellation within 44 to 30 days prior to arrival date the guest will be charged 40% from the package rate.
  • In case of cancellation within 29 to 15 days prior to arrival date the guest will be charged 50% from the package rate.
  • In case of cancellation within 14 to 8 days prior to arrival date the guest will be charged 80% from the package rate.
  • In case of cancellation within 7 days prior to arrival date the guest will be charged 100% from the package rate.

Responsibility:

We act only as an agent for the participants in regard to travel, whether by rail road, boat, aircraft, or any other convenience and assumes no liability for injury, illness, damage, loss accident, delay or irregularity to person or property resulting directly or indirectly from any of the following causes; -Weather, acts of God, force major, acts of government or other authorities, wars, civil disturbances, labor disputes, riots, theft, mechanical breakdowns, quarantines or acts of default, delays, cancellations or changes of any hotel, carrier, or restaurant. No responsibility is accepted for any additional expenses.

HEALTH

• The client accepts that to participating in some of our tours requires a measure of physical fitness and health and it is the client’s obligation to ensure that he or she is medically fit to embark on the tour.
• Passengers over the age of 60 take responsibility that they are fit enough to travel and may be asked to leave the tour if they are hindering the progress of the tour.

AUTHORITY ON TOUR

• The client must at all times comply with the laws, customs and foreign exchange regulations of all countries visited during the tour.
• In addition, the client acknowledges that any disruptive, dangerous or potentially dangerous behavior during the tour shall not be tolerated and that the Company, its employees, representatives, agents and/or contractors being so authorized, reserve the right to exclude the client from the tour at any point therein in such circumstances.
• The Company shall not be liable for any costs and/or expenses for the client resulting from exclusion as aforesaid, and the client shall not be entitled to a refund or rebate of the tour price or any additional compensation in such instances.

MARKETING

• The Company reserves the right to use any photographs and video taken during the tour for use in marketing or any other advertising material, and the client hereby consents to such use.  The client further agrees that the Company shall retain copyright over any such photographs and videos taken during the tour and/or used in its brochures and, to the extent necessary, the client hereby assigns copyright in such photographs and/
or videos to the Company.

FORCE MAJEURE

Unforeseen circumstances including but not limited to war, mechanical breakdowns, weather, riots and other unforeseen reasons beyond the control of the Company may cause delays or alterations to the tour. The Company shall not be held liable in any way for any of these possible occurrences or any consequences, which may arise as a result of these.

INDEMNIFICATION AND EXCLUSION OF LIABILITY

• The client accepts that the tour is of an adventurous nature and involves an element of personal risk.
• The Company and its respective directors, officers, employees, representatives and agents shall not be liable for any loss or damage of whatsoever nature and howsoever arising ( including, but not limited to, the client’s or any other person’s injury or death, or any loss of or damage to the client’s or any other person’s property) which the client or any such other person may incur or suffer as a result of or arising from the clients participation in the tour and any other activities undertaken on or during the tour, and the client irrevocably and forever releases and discharges the Company and its respective directors, officers, employees, representatives and agents from any and all such liability.
• The client furthermore indemnifies and holds the Company and its respective directors, offices, employees, representatives and agents harmless from and against any land all loss, damage, actions, proceedings, claims, demands and legal and other costs and expenses (including legal costs on an attorney and own client scale) of whatsoever nature and howsoever arising (including, but not limited to, the client’s or any other person’s injury or death, or any loss of or damage to the client’s or any other person’s property) which the client or any such other person may incur or suffer as a result of or arising from the clients participation in the tour and any other activities undertaken on or during the tour.