When you browse the Site and have not registered for any online service from “Dunes Tours” you browse anonymously. Personal Information is not collected as you browse. “Personal Information” is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including but not limited to a first and last name; email address; a home, postal or other physical address; or other contact information. We acquire your information when you sign up to our newsletter or when you log into our website through facebook. If you do not login we are only able to track information such that is provided by traditional web analytic tools like google analytics.
When you complete an order you may also have to provide us with your credit/debit card details but we never store these details onto our system. Our payment pages are merely a gateway to the bank.
Use of Information
we use your information to carry out your order and occasionally send you emails about offers and updates we think are relevant to you. You may opt out of receiving such emails whenever you like by unsubscribing to the email once it is received. We will never sell your information to any third party organizations. It is our responsibility to protect your personal information from unauthorized access by third parties.
We may also use this Personal Information in aggregate to generate market research reports. Demographic data such as age, gender and interests provided by Google are collected and used to analyze our Site visitors through Google Analytics Demographics and Interest Reporting. Google Remarketing ads are advertised to Site visitors that have visited specific pages on the Site.
We may share Personal Information with law enforcement agencies if there is a criminal investigation or suspected illegal activity, to protect the rights and property of “Dunes Egypt”; to investigate reports of fraud or of users sending material using a false email address or users sending harassing, threatening, or abusive messages; to protect against misuse or unauthorized use of the Site; or during emergencies, such as when we believe someone’s physical safety is at risk.
With whom we share your information
We share your information with our country partners (for example: guides, travel companies, hotel companies, insurance companies, equipment suppliers and credit card processing entities) who may perform services on our behalf. This information is only given to those partners with the intention of facilitating booking and providing you with the services that you have paid for.
How you can contact us